Updated: Dec 5, 2020
Following announcement from the Welsh Government today sees further easing of lockdown measures allowing bars and restaurants in hotels to open. Whilst this easing is welcome I am cautious that it could be reversed as in other parts of the UK. A plan to go forward had to be made and to this effect can confirm that we will proceed as follows.
The COVID-19 pandemic has affected the hospitality business immensely. The business was traditionally modelled around occupancy and capacity levels to ensure profitability. With rising costs this model became the major factor in running a financially successful business.
We feel that social distancing guidelines will probably remain in place in some form for some time, and indeed maybe we should have adopted similar distancing previously to allow a more relaxed and safe environment in general. Perhaps we should have concentrated less on filling our businesses and reviewed distancing and numbers before we were forced into it. It’s a brave business that goes against the norm. Hindsight is a wonderful thing, but it doesn’t stop the horse that bolted before we shut the stable door.
Therefore after much thought and discussion we have decided to carry on the business model that we have trialled since reopening and focus on our weddings and events business. Effectively changing the role of the hotel to being more events based. This is not such a great change as it may first appear. We had over 30 weddings booked for 2020 , most of which have rescheduled for 2021 and 2022. We would have found it increasingly difficult to be able to offer a full hotel service around this business which would then have impacted on the level of service we would be able to provide to all aspects of the business.
However all is not changing. We will continue to provide luxury bed and breakfast, but without the option to add an evening meal to the package. We will be open for dinner to parties of 12 or more non-resident or resident, but which must be pre-booked at least a week in advance and will be tailored to your requirements.
We will also continue to offer afternoon teas on a Sunday, hopefully from 1st September, but again reservations for afternoon tea must be pre-booked.
Our Mews house self catering and Mansion exclusive use packages remain as before.
Additionally we will be hosting speciality evenings a few times per year. Watch this space.
I hope this clears up any speculation and explains clearly what we are doing and why. We are excited about the future and look forward to greeting you with our customary safe and warm welcome.